What's New

Robot Auto Login Package

A new package, Robot Auto Login, has been added. This automation package retrieves credentials from Automation Portal CCM and logs on to robotic workstations as scheduled or via invoker. Learn more.

Connect API Package

This package can be used to invoke pause and resume recording functionality for customer calls to avoid any PII information being recorded or transcribed. Learn more.

Updated Versions of Automation Studio

Previous versions Updated Version
7.9.0.52 7.9.0.58

7.8.0.74

7.8.0.76

7.7.0.87

7.7.0.90

Mandatory Updates for Automation Studio

Impacted versions Update Required
7.9.0.42 Yes

7.8.0.70

Yes

7.7.0.83

Yes

7.6.0.159 and 7.6.0.161 Yes

Resolved Issues