Installation and Setup
This section includes the following installation topics:
Installing Automation Studio
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Prepare for Automation Studio Installation and Operation: Confirm requirements before installing.
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Install Automation Studio: Install Automation Studio.
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Troubleshoot Installation: Solve problems experienced during and after installation.
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Check Automation Studio Versions: Check the versions of the installed components.
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Restart the Automation Studio Service: Restart the Automation Studio service when necessary.
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Running Automation Studio and APA Designer: Issues related to running Automation Studio and APA Designer on the same machine.
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Install NICE Advanced OCR: Install NICE Advanced OCR to enable OCR (optical character recognition) functionality.
Installing Automation Studio for Offline Use
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Offline Installation: Install the offline version of Automation Studio that can be used without continuous Internet access.
Preparing for Real-Time Server Connection
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Install Security Certificates: This step is only relevant if your organization uses self-signed certificates.
If your organization uses self-signed certificates, before you can connect to a Real-Time Server for the first time, you must install the necessary security certificates on the machine on which you will be using Automation Studio.
User Management (For Administrators)
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Add Automation Studio Users Add Automation Studio users through the Automation Portal.